Privacy Policy

This Privacy Policy explains how Trjesse (referred to as “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from Trjesse.com (the “Site”) or otherwise communicate with us (collectively, the “Services”).
By using and accessing the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access the Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices or for operational, legal, or regulatory reasons. Updates will be posted on the Site with a revised “Last Updated” date.

How We Collect and Use Your Personal Information

Personal Information We Collect

The types of personal information we collect depend on how you interact with our Site and Services:

Direct Information:
- Basic contact details: Name, address, phone number, email.
- Order details: Billing and shipping address, payment confirmation.
- Account details: Username, password, security questions.
- Shopping activity: Items viewed, added to cart, or wishlisted.
- Customer support: Information shared during communications.
Usage Data (through Cookies):
- Device information, browser type, IP address, and interaction data collected using cookies or similar technologies.
Third-Party Information:
- Information from service providers like payment processors and shipping partners.
- Advertising and analytics data collected through platforms we use to enhance Services.

How We Use Your Personal Information

Providing Services: Processing orders, fulfilling shipments, managing accounts, and facilitating returns or exchanges.
Marketing and Advertising: Sending promotional communications and personalized advertisements.
Customer Support: Improving your experience and addressing your queries.
Security: Preventing fraud, protecting accounts, and ensuring the integrity of our Services.

Cookies

We use cookies to improve functionality, remember preferences, and analyze usage. You may adjust your browser settings to manage or disable cookies; however, this may affect certain features of the Services.

How We Disclose Personal Information

We may share personal information with:

Vendors and service providers (e.g., IT support, payment processing, shipping).
Advertising and marketing partners to deliver tailored ads.
Affiliates within our corporate group.
Third parties as required by law or for security purposes.

Your Rights and Choices

Depending on your location, you may have the right to:

Access/Know: Request access to personal information we hold.
Delete: Request deletion of your personal data.
Correct: Request correction of inaccurate information.
Opt-Out of Marketing: Manage email preferences via the unsubscribe link in our emails.

We will not discriminate against you for exercising your rights. For requests, please contact us at [email protected]. Verification may be required.

Security and Retention

We implement security measures to protect your information but cannot guarantee “perfect security.” Personal information is retained only as long as necessary to fulfill its purpose or comply with legal obligations.

Children’s Data

Our Services are not intended for children under 16, and we do not knowingly collect their information. If you believe a child has provided us with personal data, contact us for deletion.

International Users

Your personal information may be processed outside your country of residence. For users in Europe, we rely on standard contractual clauses for data transfers as required.

Contact Us

For questions, concerns, or requests, contact us at:

📧 Email: [email protected]
📍 Address: 201 Dong Den, Tan Binh District, Ho Chi Minh City, 700000, Vietnam

Thank you for trusting Trjesse. Your privacy is important to us!