Shipping Policy

At Trjesse, we aim to provide a reliable and straightforward shipping experience for all our customers. Below, you’ll find all the details regarding our shipping processes, rates, and delivery times.

Order Cutoff Time

  • Cutoff Time: 2:00 AM (GMT-08:00) Pacific Standard Time (Los Angeles)
    Orders placed after this time will begin processing on the next business day.
 

Shipping & Handling Times

The total delivery timeline consists of two main stages:

  • Handling Time: Orders are processed within 2-4 business days (Monday to Friday), including order verification, quality checks, and packaging.
  • Transit Time: After shipping, delivery typically takes 7-10 business days (Monday to Friday).

In summary, customers can expect to receive their orders within 9-14 days from the date of purchase. Please note that delivery times may be extended during peak seasons, holidays, or promotional events.

Shipping Rates

We keep our shipping rates simple and transparent:

  • Flat Shipping Rate: $7.99 for all orders, regardless of size or value.

At this time, we do not offer free shipping.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number and link to monitor your shipment’s progress.

Delivery Destinations

We currently ship to:

  • United States
  • Vietnam
  • Additional destinations may be available upon request. Contact us at [email protected] for specific inquiries.

Address Accuracy

To ensure timely and accurate delivery, please double-check your shipping address at checkout. Trjesse is not responsible for delays or additional costs due to incorrect or incomplete addresses.

Delays & Issues

While we strive for prompt delivery, unforeseen circumstances (e.g., weather conditions, carrier delays, or customs processing) may impact delivery times. Should any issue arise, our customer support team is ready to assist you.

Contact Us

For questions about shipping or order assistance, please reach out to us:

Thank you for shopping with Trjesse. We appreciate your trust and look forward to delivering exceptional service!

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